Course Duration:
1 Month
Eligibility :
10th, +2, Graduation / Post Graduation in any stream
Course Objective:
This course is exclusively formatted and suits perfectly for candidates looking for back office roles and customer voice support in customer care. Candidates after pursuing this course are inducted as Customer Care Executives in most reputed private sector banks, NBFCs and other financial institutions.
Course Features
- Industry specific curriculum : The course curriculum is designed in such a way that it meets the expectations of the BFSI perfectly. The contents are also periodically updated to stay in line with the recent developments in the industry.
- Industry expert faculties : The course contents are delivered to the students by the experienced faculties, students benefit out of the real life experiences of the faculties also.
- Interview preparation : The course mainly focuses on making the candidates interview ready, by focusing on development of soft skills and with special focus on communication development.
- Certifications : The course also gives guidance to students to prepare for industry specific certifications such as IRDA, AMFI, JAIIB, CAIIB etc.
Course Curriculum:
This course covers the following modules, various topics are discussed in detail in several chapters under these modules:
- Basics of Banking
- Retail Banking
- Retail Liabilities
- Retail Assets
- Third Party Products
- Selling Skill for Executives
- Telephone Etiquette
Our students are successfully Placed With
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