Course Duration:

1 Month

Eligibility :

10th, +2, Graduation / Post Graduation in any stream

Course Objective:

This course is exclusively formatted and suits perfectly for candidates looking for back office roles and customer voice support in customer care. Candidates after pursuing this course are inducted as Customer Care Executives in most reputed private sector banks, NBFCs and other financial institutions.

Course Features

Course Curriculum:

This course covers the following modules, various topics are discussed in detail in several chapters under these modules:

  1. Basics of Banking
  2. Retail Banking
  3. Retail Liabilities
  4. Retail Assets
  5. Third Party Products
  6. Selling Skill for Executives
  7. Telephone Etiquette